Why Choose Us?
Why Choose Us?
Australian Based Support
Speak to one of our local support members. Leave behind the long wait times and international call centres.
Reliable & Trusted
We deliver what we promise by employing stringent quality control processes to ensure you receive your plan speed.
Unbeatable Customer Service
We treat our customers like they are family. If there is a problem, we want to know about it so we can solve it.
As a family-run business, we truly care about each and every customer. Your feedback always matters to us.
We are not the NBN
We have built our privately owned Fixed Wireless Broadband Network using fibre backhauls.
100+ Years Experience
Our team has over 100 years combined experience in the Telecommunications industry.
Your #1 Choice For Fixed Wireless Internet
Redfox pride ourselves on being an independent and local ISP to Mackay and surrounding areas. Providing local support for fast resolution times.
No International call centres to deal with
Local people with local support
Reliable and Honest Speeds
Locally owned and operated
of customers report they are happy with their service after installation
of Redfox support calls are answered locally
So what are you waiting for?
Experience the REDFOX difference today!
What People are saying about Redfox
4.9 out of 5 stars
We have been with Redfox for a number of years (located between Pleystowe and Marian) and definitely no complaints. If something does go wrong, you can call them and they are on to it straight away. Even follow up with calls to make sure all is good. I highly recommend Redfox. They go out of their way to assist. Our router decided to die one Friday afternoon at 4.45pm, called them and one of their staff members met us on the road on her way home. Not sure where else you would get service like theirs.
Been with Redfox for a number of years.. great service provider and like being able to ring up and talk to someone local .. would definitely recommend them
Redfox is a great provider. They are reasonably priced, reliable and very polite to deal with. They are very professional. Five star
We have been with Redbox for many years and they are just great. Whenever we have had a problem (very seldom) they fixed it straight away, and the staff are really experienced and friendly. I would highly recommend them.
Gosh, what an excellent experience coming from Telstra / NBN – who have been what I call a living nightmare, to Redfox.. who have restored my faith in being able to find service that delivers FAST, and efficiently, and does exactly what they promise to do, and in fact EXCEEDS their promises..
I would recommend the Redfox team to anybody! Redfox have local representation, a local office, telephone and email contact as well as a Facebook page and are very much hands on and so far have well exceeded my dreams in courtesy, promptness, and delivering what they promise. I have died and gone to heaven! VERY happy client!!!
Thank you redfox for getting my service set up within days of request. The guys at redfox are easy to cooperate with any issues or questions, and great reception.
Been with Redfox for years, never had a problem. Great service and internet speed. Always gives you plenty of notice of upgrade in area.