Why Choose Us?
Why Choose Us?
Australian Based Support
Speak to one of our local support members. Leave behind the long wait times and international call centres.
Reliable & Trusted
We deliver what we promise by employing stringent quality control processes to ensure you receive your plan speed.
Unbeatable Customer Service
We treat our customers like they are family. If there is a problem, we want to know about it so we can solve it.
As a family-run business, we truly care about each and every customer. Your feedback always matters to us.
We are not the NBN
We have built our privately owned Fixed Wireless Broadband Network using fibre backhauls.
100+ Years Experience
Our team has over 100 years combined experience in the Telecommunications industry.
Your #1 Choice For Fixed Wireless Internet
Redfox pride ourselves on being an independent and local ISP to Mackay and surrounding areas. Providing local support for fast resolution times.
No International call centres to deal with
Local people with local support
Reliable and Honest Speeds
Locally owned and operated
of customers report they are happy with their service after installation
of Redfox support calls are answered locally
So what are you waiting for?
Experience the REDFOX difference today!
What People are saying about Redfox
4.9 out of 5 stars
We recently got Redfox to upgrade the internet in our motel. We have a very busy motel and everyone expects good WiFi connections these days. We found the entire Redfox team very professional and helpful with the service and install of the new system. Since upgrading, we have not had one complaint about the internet being slow, instead everyone is excited that we offer free unlimited WiFi now. I would definitely recommend them for any future internet needs.
Thanks Redfox for making our internet needs a breeze.
Best internet service available. Would recommend to anyone, staff are extremely knowledgeable and helpful.
Service has been great. The technician was very accommodating in the placement of equipment and the internet has always been fast and reliable, keep up the good work.
Had Wayne come out today to install internet at our home. So great to get some old school Aussie service. Did a great job, great attitude, happy to answer my questions and even installed a double slot for me at no extra charge. Will recommend to all my friends and family. Thanks
As a family owned & local business, we know the value in supporting & engaging other locally owned businesses & suppliers. Redfox has been our I.T supplier since we began operating over 10 years ago. They maintain a level of service which allows our company to remain operational 99% of the time. We appreciate their no issue too big or small approach along with the consistent level of great quality service!
Happy customer x 2. I had Redfox internet for a business in Mackay and was very happy with the speed and reliability not to mention the friendly efficient staff. When I retired to Sarina Beach I was thrilled to find Redfox service the area and I haven’t been disappointed. It’s faster than my neighbours’ NBN and extremely reliable. I have and will continue to recommend Redfox.