Why Choose Us?
Why Choose Us?
Australian Based Support
Speak to one of our local support members. Leave behind the long wait times and international call centres.
Reliable & Trusted
We deliver what we promise by employing stringent quality control processes to ensure you receive your plan speed.
Unbeatable Customer Service
We treat our customers like they are family. If there is a problem, we want to know about it so we can solve it.
As a family-run business, we truly care about each and every customer. Your feedback always matters to us.
We are not the NBN
We have built our privately owned Fixed Wireless Broadband Network using fibre backhauls.
100+ Years Experience
Our team has over 100 years combined experience in the Telecommunications industry.
Your #1 Choice For Fixed Wireless Internet
Redfox pride ourselves on being an independent and local ISP to Mackay and surrounding areas. Providing local support for fast resolution times.
No International call centres to deal with
Local people with local support
Reliable and Honest Speeds
Locally owned and operated
of customers report they are happy with their service after installation
of Redfox support calls are answered locally
So what are you waiting for?
Experience the REDFOX difference today!
What People are saying about Redfox
4.9 out of 5 stars
Thank you redfox for getting my service set up within days of request. The guys at redfox are easy to cooperate with any issues or questions, and great reception.
Redfox has excellent customer service - they always keep me updated by a combination of email and Facebook posts of any planned and unplanned outages. My connection speed is stable and far exceeds what we used to get with the NBN. I absolutely recommend Redfox to anyone who wants fast, reliable internet.
Fantastic service, easy installation, friendly staff and great speeds
Service has been great. The technician was very accommodating in the placement of equipment and the internet has always been fast and reliable, keep up the good work.
Redfox get the job done. For us it was a quick and easy swap over just what we needed, you won’t be sorry to join up with their service
Been a user of Redfox fixed wireless network for residential internet for well over 10 years, with only a couple of minor issues which have always been resolved with Staff via a phone call. Thank you
We’ve been with Redfox since Cyclone Debbie when we had NBN and no service for a few days… found out friends down the road were with Redfox… never lost service… been with Redfox ever since!
Very affordable. I have had very little problems with my internet in my 13 years with Redfox but when I do, I call and call is answered quickly. No waiting in a queue like other providers. They always sort the problem as quickly as possible. When talking to Redfox staff you are treated like a good friend and not an inconvenience as with other providers. I recommend Redfox to everyone as they are the best.