Why Choose Us?
Why Choose Us?
Australian Based Support
Speak to one of our local support members. Leave behind the long wait times and international call centres.
Reliable & Trusted
We deliver what we promise by employing stringent quality control processes to ensure you receive your plan speed.
Unbeatable Customer Service
We treat our customers like they are family. If there is a problem, we want to know about it so we can solve it.
As a family-run business, we truly care about each and every customer. Your feedback always matters to us.
We are not the NBN
We have built our privately owned Fixed Wireless Broadband Network using fibre backhauls.
100+ Years Experience
Our team has over 100 years combined experience in the Telecommunications industry.
Your #1 Choice For Fixed Wireless Internet
Redfox pride ourselves on being an independent and local ISP to Mackay and surrounding areas. Providing local support for fast resolution times.
No International call centres to deal with
Local people with local support
Reliable and Honest Speeds
Locally owned and operated
of customers report they are happy with their service after installation
of Redfox support calls are answered locally
So what are you waiting for?
Experience the REDFOX difference today!
What People are saying about Redfox
4.9 out of 5 stars
After many years of substandard internet and service from Telstra/NBN I have now had a visit from a Redfox installer. Not only did he arrive on time but was super helpful. I have never received anywhere near the speeds that I am now experiencing. Looking forward to a long relationship.
We recently got Redfox to upgrade the internet in our motel. We have a very busy motel and everyone expects good WiFi connections these days. We found the entire Redfox team very professional and helpful with the service and install of the new system. Since upgrading, we have not had one complaint about the internet being slow, instead everyone is excited that we offer free unlimited WiFi now. I would definitely recommend them for any future internet needs.
Thanks Redfox for making our internet needs a breeze.
We’ve been with Redfox since Cyclone Debbie when we had NBN and no service for a few days… found out friends down the road were with Redfox… never lost service… been with Redfox ever since!
Redfox has excellent customer service - they always keep me updated by a combination of email and Facebook posts of any planned and unplanned outages. My connection speed is stable and far exceeds what we used to get with the NBN. I absolutely recommend Redfox to anyone who wants fast, reliable internet.
Best internet service I have ever had, no issues and quick print service when needed
Great service ,very helpfull,
Would recommend to anyone
We have been with Redfox for a number of years (located between Pleystowe and Marian) and definitely no complaints. If something does go wrong, you can call them and they are on to it straight away. Even follow up with calls to make sure all is good. I highly recommend Redfox. They go out of their way to assist. Our router decided to die one Friday afternoon at 4.45pm, called them and one of their staff members met us on the road on her way home. Not sure where else you would get service like theirs.
On why Eastment & Richards use a Managed Service Arrangement “Peace of mind, expert advice, prompt service”.