Come to the Red Side





come to the red side

Why Choose Us?

Why Choose Us?

Australian Based Support

Speak to one of our local support members.  Leave behind the long wait times and international call centres.

Reliable & Trusted

We deliver what we promise by employing stringent quality control processes to ensure you receive your plan speed.

Unbeatable Customer Service

We treat our customers like they are family.  If there is a problem, we want to know about it so we can solve it.

Family-Owned Business

As a family-run business, we truly care about each and every customer.  Your feedback always matters to us.   

We are not the NBN

We have built our privately owned Fixed Wireless Broadband Network using fibre backhauls.

100+ Years Experience

Our team has over 100 years combined experience in the Telecommunications industry.

Home connecting to Redfox Tower

Your #1 Choice For Fixed Wireless Internet

Redfox pride ourselves on being an independent and local ISP to Mackay and surrounding areas. Providing local support for fast resolution times.

No International call centres to deal with

Local people with local support

Reliable and Honest Speeds



Locally owned and operated


of customers report they are happy with their service after installation


of Redfox support calls are answered locally

So what are you waiting for?

Experience the REDFOX difference today!

What People are saying about Redfox

4.9 out of 5 stars


We recently got Redfox to upgrade the internet in our motel.  We have a very busy motel and everyone expects good WiFi connections these days. We found the entire Redfox team very professional and helpful with the service and install of the new system. Since upgrading, we have not had one complaint about the internet being slow, instead everyone is excited that we offer free unlimited WiFi now. I would definitely recommend them for any future internet needs.

Thanks Redfox for making our internet needs a breeze. 

Mackay Rose Motel
I live on the edges of the useable signal and while my connection isn't 'Speed of Thought' fast, it allows me to stream online video without buffering while downloading.
The girls at reception are always friendly and helpful while service enquirers are answered promptly.
The main advantage that I see using Redfox is that they're local and when there is an outage, I'm not talking to a disinterested voice in Brisbane, but someone who knows the area and the conditions.
Mark J

Best internet service available. Would recommend to anyone, staff are extremely knowledgeable and helpful.

Andrea B

Service has been great. The technician was very accommodating in the placement of equipment and the internet has always been fast and reliable, keep up the good work.

Kurt H
We moved from NBN to Redfox’s Satellite and the one time in the last 9 months we had no internet. The first thought you have is “Did I forget to pay my account”.
Highly recommend Redfox.
Christine P

Had Wayne come out today to install internet at our home. So great to get some old school Aussie service. Did a great job, great attitude, happy to answer my questions and even installed a double slot for me at no extra charge. Will recommend to all my friends and family. Thanks 👍🏼

Grant W

As a family owned & local business, we know the value in supporting & engaging other locally owned businesses & suppliers. Redfox has been our I.T supplier since we began operating over 10 years ago. They maintain a level of service which allows our company to remain operational 99% of the time. We appreciate their no issue too big or small approach along with the consistent level of great quality service!

BRW Transport & Quarries
Redfox is hands down the best ISP i have ever been with i had a small bug when first installed how ever redfox stepped on that bug straight away got me sorted. i have never had an ISP where my Download & Upload Speed is faster then advertised AMAZING. special shoutout to the Technician's both were well presented and very friendy A+ service.
Redfox is Life.
Kieran B
We have been with Redfox for over ten years. Very happy with the customer service. The few things gone wrong have been rectified.
Great speed. Personalised service.
Wonderful supportive office staff and tech guys know their stuff that’s for sure.
Kat S

Happy customer x 2. I had Redfox internet for a business in Mackay and was very happy with the speed and reliability not to mention the friendly efficient staff. When I retired to Sarina Beach I was thrilled to find Redfox service the area and I haven’t been disappointed. It’s faster than my neighbours’ NBN and extremely reliable. I have and will continue to recommend Redfox.

Anna B