Come to the Red Side





come to the red side

Why Choose Us?

Why Choose Us?

Australian Based Support

Speak to one of our local support members.  Leave behind the long wait times and international call centres.

Reliable & Trusted

We deliver what we promise by employing stringent quality control processes to ensure you receive your plan speed.

Unbeatable Customer Service

We treat our customers like they are family.  If there is a problem, we want to know about it so we can solve it.

Family-Owned Business

As a family-run business, we truly care about each and every customer.  Your feedback always matters to us.   

We are not the NBN

We have built our privately owned Fixed Wireless Broadband Network using fibre backhauls.

100+ Years Experience

Our team has over 100 years combined experience in the Telecommunications industry.

Home connecting to Redfox Tower

Your #1 Choice For Fixed Wireless Internet

Redfox pride ourselves on being an independent and local ISP to Mackay and surrounding areas. Providing local support for fast resolution times.

No International call centres to deal with

Local people with local support

Reliable and Honest Speeds



Locally owned and operated


of customers report they are happy with their service after installation


of Redfox support calls are answered locally

So what are you waiting for?

Experience the REDFOX difference today!

What People are saying about Redfox

4.9 out of 5 stars


Been a user of Redfox fixed wireless network for residential internet for well over 10 years, with only a couple of minor issues which have always been resolved with Staff via a phone call. Thank you

Trevor L
We have been Redfox customers for 6 years and have only had great support. They have helped us maintain access to the internet when other suppliers couldn’t get us connected.
We’d definitely recommend 👌🏼
Brayden S

I was with a big provider for many years, spent more time on the phone about it not working or being very slow. I was also paying $100 a month for the privilege. Since joining Redfox, the service has been exceptional, great internet speed and the customer service is second to none. The people who are Redfox are a great team from the people who install the service to the team in the office. You have a very happy customer and I only wish I had changed providers years ago. Thank you.

Ian T
Redfox has been providing me with internet at Pleystowe for nearly 2 years!
Redfox’s service has been outstanding in the aspect of minimal interruption when there has been, the issue is soon sorted by there team.
Redfox’s office team are a friendly, approachable and very helpful ( they care about there customers )
For anyone looking for an internet provider Redfox come highly recommended by me.
Gino C

We have been with Redbox for many years and they are just great. Whenever we have had a problem (very seldom) they fixed it straight away, and the staff are really experienced and friendly. I would highly recommend them.

Diane C

Cant recommend Redfox enough! Best service by far. Have never had a problem in 2.5 years 😊

Jen G

Any problems I had previously with my internet speeds have now appeared to be resolved. I have gone onto unlimited downloads with 100 speed and when I did a speed test this morning the speed was just over 93Mbps so am very happy with that. Please keep up the good work. Thanks.

Brian H
We moved from NBN to Redfox’s Satellite and the one time in the last 9 months we had no internet. The first thought you have is “Did I forget to pay my account”.
Highly recommend Redfox.
Christine P
We have been with Redfox for over ten years. Very happy with the customer service. The few things gone wrong have been rectified.
Great speed. Personalised service.
Wonderful supportive office staff and tech guys know their stuff that’s for sure.
Kat S
The team at Redfox are amazing. Redfox have come on board as the internet provider for Mackay and District BMX Club at both of our Mackay and Walkerston facilities.
They have gone to extreme lengths to ensure consistent and reliable internet connection.
What is even better is the customer service provided by the team at Redfox Mackay.
The team @ MAD BMX club highly recommend Redfox, a local Mackay company.