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Browse through our Redfox Internet FAQS.
Acceptable Use Policy
By your continued use of any offering, or of any resources owned or controlled by Redfox Internet Services, you agree to be bound by this Acceptable Use Policy (the “AUP”). Redfox Internet Services may modify, without prior notice, the AUP on the Service as Redfox Internet Services deems appropriate. Any references to “you” found within this AUP means Redfox Internet Services’ customer of record…
Internet Terms and Conditions
Redfox reserves the right in its sole discretion and without prior notice to suspend and / or terminate the customer’s access to the Service at any time for violating the AUP (Acceptable Use Policy). Redfox also reserves the right to suspend, filter or block, and / or terminate the customer’s access if the customer’s account is being used to exploit or attack the service or the networks of others. If the customer’s account has been compromised and attempts to reach the customer and / or to have the customer repair a security breach fail, Redfox reserves the right to suspend or terminate the customer’s service.
Redfox Financial Hardship Policy
Redfox defines financial hardship as: A situation where a customer is unable, reasonably, because of illness, unemployment or other reasonable cause, to discharge their financial obligations under their contract with the supplier and the customer reasonably expects to be able to discharge those obligations if payment and/or service arrangements were changed…