Residential Internet
The Redfox Fixed Wireless network is available to businesses and residences in Mackay and surrounding areas, including Northern Beaches, Sarina, Marian and Mirani.
Our services are completely separate from the NBN. We choose not to resell the NBN for the pure and simple fact that we prefer to control the quality of the service provided to our clients.
We only provide high-end fixed wireless solutions, which can reach speeds of 100Mbps resulting in an alternative to traditional NBN Solutions. Our internet speeds are reliable and rank within the top 3% of Australia.
Our focus is to provide high speed, reliable internet at an affordable price to regional areas. We don’t over contend our services and are constantly looking at ways to improve the end user’s experience.
We currently have two networks available.
- Our standard network offers speeds up to 30Mbps which are comparable to base NBN plans now on the market. These plans are available to most areas of Mackay.
- Our high-speed Jet Network delivers speeds of up to 100Mbps. This is a major upgrade which will benefit our entire network and is being rolled out in stages. The Jet Network is available in Bakers Creek, Town Beach area, North Mackay, Andergrove and Mackay City.
At Redfox, our team is always happy to chat about what options are available and provide an honest recommendation as to the best solution for you (whether it be Redfox or another provider). Please review our current plans below. If you are interested in completing a signal test for your address please complete the enquiry form here.
Our Residential Plans
***Speeds may vary due to congestion, distance from the cell, local conditions, hardware, software and other factors*** Usage is calculated from both downloads and uploads for the month.
Please note: Once you reach your monthly GB allowance, your connection speed will be reduced to 1Mbps/1Mbps until the end of your billing period. No additional charges apply. Your plan can be changed once per billing cycle. This can be done with a phone call or email to our office. You will be charged pro-rata based on the remainder of your billing period for any difference in price. This will not affect your normal billing date. Downgrading your plan incurs an administrative fee of $20 (including GST).
***Speeds may vary due to congestion, distance from the cell, local conditions, hardware, software and other factors*** Usage is calculated from both downloads and uploads for the month.
Please note: Once you reach your monthly GB allowance, your connection speed will be reduced to 1Mbps/1Mbps until the end of your billing period. No additional charges apply. Your plan can be changed once per billing cycle. This can be done with a phone call or email to our office. You will be charged pro-rata based on the remainder of your billing period for any difference in price. This will not affect your normal billing date. Downgrading your plan incurs an administrative fee of $20 (including GST).
***Speeds may vary due to congestion, distance from the cell, local conditions, hardware, software and other factors*** Usage is calculated from both downloads and uploads for the month.
Please note: Once you reach your monthly GB allowance, your connection speed will be reduced to 1Mbps/1Mbps until the end of your billing period. No additional charges apply. Your plan can be changed once per billing cycle. This can be done with a phone call or email to our office. You will be charged pro-rata based on the remainder of your billing period for any difference in price. This will not affect your normal billing date. Downgrading your plan incurs an administrative fee of $20 (including GST).
***Speeds may vary due to congestion, distance from the cell, local conditions, hardware, software and other factors*** Usage is calculated from both downloads and uploads for the month.
Please note: Once you reach your monthly GB allowance, your connection speed will be reduced to 1Mbps/1Mbps until the end of your billing period. No additional charges apply. Your plan can be changed once per billing cycle. This can be done with a phone call or email to our office. You will be charged pro-rata based on the remainder of your billing period for any difference in price. This will not affect your normal billing date. Downgrading your plan incurs an administrative fee of $20 (including GST).
Installation & Terms
| Contract Term | Installation | Wireless Router |
| No Contract | $500 | $165 |
| 12 Months | $400 | $165 |
| 24 Months Includes Wireless Home Router – |
$300 | FREE |
Monthly Repayment Options
| Contract Term | Total | Price Per Month * |
| *12 Months with Hardware MRO | $570 | $47.50 p/m for 12 months |
| *24 Months with Hardware MRO Includes Wireless Home Router |
$306 | $25.50 p/m for 12 months |
*MRO – Monthly Repayment Option, this is in addition to your data plan. (Totals include admin fee)
**Wireless Routers are required on all installs to achieve high speeds.
Not sure what plan suits you?
Answer a couple of quick questions and one of our experts will get in touch.