Residential Internet
The Redfox Fixed Wireless network provides you with a viable alternative to the NBN. We are an independently owned and operated carrier which allows for the delivery of fast, reliable services backed by a local support team. We understand how important internet access is to our users, and work hard to deliver lowly contended and affordable services you can rely upon.
The Redfox Fixed Wireless network currently provides coverage to Mackay and the surrounding regions including Sarina.
At Redfox, our team is always happy to chat about what options are available and provide an honest recommendation as to the best solution for you (whether it be Redfox or another provider). Please review our current plans below.
If you are interested in completing a signal test for your address please complete the enquiry form here.
Our Residential Plans
*At Redfox, we take pride in delivering what we promise and as such, these plans are subject to signal test assessment.
**Speeds may vary due to congestion, distance from the cell, local conditions, hardware, software and other factors*** Usage is calculated from both downloads and uploads for the month.
Please note: Once you reach your monthly GB allowance, your connection speed will be reduced to 1Mbps/1Mbps until the end of your billing period. No additional charges apply. Your plan can be changed once per billing cycle. This can be done with a phone call or email to our office. You will be charged pro-rata based on the remainder of your billing period for any difference in price. This will not affect your normal billing date. Downgrading your plan incurs an administrative fee of $20 (including GST).
Installation & Terms
| Contract Term | Upfront Cost | Monthly Repayment Option | Cost over 12 months |
| 12 Months | $400 | $35 per month | $420 |
| 24 Months | $300 | $27 per month | $324 |
Your Router Option
| Router Option | Cost | Cost over 12 months |
| Redfox Router – Own | $120 | N/A |
| Redfox Router – Lease | $20 Per Month | $240 |
| Bring Your Own Router | $30 Configuration Fee | N/A |
*MRO – Monthly Repayment Option, this is in addition to your data plan. (Totals include admin fee)
**Wireless Routers are required on all installs to achieve high speeds. If you wish to supply your own router, please ensure you meet the minimum specifications below:
Router Spec Requirements:
1 × 100/1000Mbps WAN Port
WAN Type – Dynamic IP/Static IP
100/1000Mbps LAN Ports.
Wireless Speeds: at least 450Mbps(2.4GHz) and 867Mbps(5GHz)
Wireless Standards: IEEE 802.11ac/n/a 5GHz and IEEE 802.11b/g/n 2.4GHz
Not sure what plan suits you?
Answer a couple of quick questions and one of our experts will get in touch.